| FUND: GENERAL |
ADMINISTRATIVE SERVICES |

Rob Richardson
Mail services are provided to all County departments located in the Courthouse, Law Enforcement Center, Ives Grove Complex Child Support office, County Board Office, and Ridgewood Care Center. These services include sorting, routing and/or delivery of first class mail as well as inter-office mail.
Printing services are provided for all County operations. Printed materials are developed and produced for both internal and external use by all County Departments.
The Print shop division is responsible for implementing the postal updates and taking advantage of USPS costs saving alternatives.
The performance measures for the Print and Mail Division are the same as those for the electronic divisions of Information Systems. These measures are:
1. The access to print and mail services must be customer-friendly, providing access to County staff in a way that connects them to services and information quickly.
2. The print and mail service should provide cost savings, process efficiencies and/or greater access to County operations.
3. The process should contain mechanisms that enable all County departments to access print and mail services.
In the past year the print and mail services facility was completely reconfigured to facilitate better workflow of projects. Outdated high maintenance equipment has been replaced or taken out of service during the past year to improve productivity and reduce costs. Every department in the County has moved as many of their form masters to electronic format as possible to reduce production cost and expedite form changes when needed.